The August 2026 retail loss data highlights several important patterns across the retail sector:
📊 771 incident records
💰 KES 825,000 reported loss value
📈 KES 1,070 median incident value
🔁 35 repeat-offender flags
Key observations:
📍 Nairobi and Mombasa accounted for 49.5% of total network loss value, while five core counties accounted for 72.2% of incidents.
⏰ 63.4% of incidents occurred between 2 PM and 9 PM, with 3 PM recorded as the peak hour.
🛒 Mystery-shopping data also recorded an 18.9% customer redirection rate, highlighting potential losses occurring before transactions reach the till.
The data provides a useful view of where, when and how retail loss is occurring, and the areas that may require closer attention.
Read the full Retail Loss Brief for more insights.
